Terms and Conditions

Terms and Conditions

1. General

These Terms and Conditions (“Terms”) govern the expedited delivery services (“Services”) provided by ML Kora Enterprises Inc (“Company”) to businesses located in California. By engaging the Company for Services, the Customer agrees to these Terms.

2. Services Provided

  • The Company offers expedited delivery services for time-sensitive shipments within California.
  • The Company’s vehicle is a sprinter van, which has specific size and weight limitations. Customers must confirm in advance that shipments meet these specifications.

3. Customer Responsibilities

  • Accurate Information: The Customer must provide accurate and complete details about the shipment, including weight, dimensions, value, and delivery instructions.
  • Proper Packaging: All shipments must be securely packaged and labeled. The Company is not responsible for damage resulting from inadequate packaging.
  • Loading and Unloading: The Customer is responsible for ensuring timely loading and unloading of shipments within the agreed timeframes.

4. Fees and Payment

  • Delivery Fees: The cost of each delivery will be communicated to the Customer before the service is initiated.
  • Payment is due upon receipt of the invoice or as per the agreed payment terms.

5. Shipment Limitations

  • Prohibited Items: The contents of the shipment must comply with all applicable local, state, and federal laws. Prohibited items include, but are not limited to, hazardous materials, illegal substances, and perishable goods.
  • Weight and Size Limits: Shipments exceeding the sprinter van’s capacity will incur additional fees or may be refused.

6. Liability

  • Customers are encouraged to take appropriate measures to safeguard their high-value items.
  • Exclusions: The Company is not liable for:
    • Loss or damage caused by improper packaging or labeling.
    • Delays due to weather, traffic, or other unforeseen circumstances beyond the Company’s control.
    • Loss or damage to prohibited items.

7. Delivery and Delays

  • The Company will make every effort to meet the agreed delivery schedule. However, delivery times are estimates and not guaranteed.
  • The Company is not responsible for delays caused by incorrect addresses, lack of access to the delivery location, or other customer-related issues.

8. Cancellation and Refunds

  • Orders canceled before dispatch will not incur fees. Orders canceled after dispatch will be subject to the Cancellation Fee.
  • No refunds will be issued for services already rendered.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California.

10. Amendments

The Company reserves the right to update or modify these Terms at any time. Customers will be notified of significant changes.

11. Contact Information

For questions or concerns, please contact: ML Kora Enterprises Inc
818-406-8982
contact@mlkoratransportation.com

Scroll to Top